Home Services Type 05 / 05 · Multi-property groups

Type 05 / 05 · Multi-property groups

Several properties under one single management.

Groups of several properties, possibly of different types (an urban hostel + a rural hotel + three apartments). Unified stack where it makes sense (reporting, compliance, accounting); separate where it pays off (channel distribution by brand).

Case 1 / 6

One management, several commercial identities.

Each property keeps its brand, personality and channels. The back office is centralised; the front stays differentiated.

Case 2 / 6

One Booking account, or one per property.

A single extranet holding every property or a separate one per brand: it shapes access, reviews, invoicing and who touches what. Decided up front with criteria, not patched on the fly.

Case 3 / 6

Shared vs specialised team.

Housekeeping, maintenance and admin can be shared. Reception and guest care usually stay per property.

Case 4 / 6

Rate parity across the group's brands.

Two of the group's brands can end up undercutting each other on the same OTA. Parity rules and per-brand floors before the channel sets them on its own.

Case 5 / 6

Supplier negotiation won on scale.

Channel manager, PMS, locks: single contracts with volume discount. Lares as the counterparty under professional terms.

Case 6 / 6

SES Hospedajes registration per establishment.

Each property needs its own registration and sends its own partes. Centralising submission from the PMS keeps the smallest property from falling behind.

The typical stack for this type.

Multi-property PMS
Single sign-on, consolidated view and data isolation per property. Indispensable for scale.
essential
Unified channel manager
One contract, several properties. Each one with its own profile on every OTA.
essential
Booking engine per brand
Each property keeps its own website with its engine. Payment goes to the group account.
essential
Consolidated ERP
Verifactu, billing, accounting per property and consolidated. Unified bank reconciliation.
essential
Consolidated BI reporting
Executive dashboard with KPIs per property and per group. Updates in real time. With two properties, the PMS reports still get you there.
depends on size
Single access-control system
Same lock vendor across every property; centralised management.
essential
SES Hospedajes integrated
Automated submission per property from the multi-property PMS.
essential
Centralised automation platform
Common flows (post-stay, surveys, reminders) replicated per property. In groups of two or three, each PMS's own automation covers it.
depends on size
Unified CRM with cross-segmentation
For groups with coordinated marketing. In groups where each property has its own community, separated works better.
optional

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